PreOrder FAQ

What Is A Preorder?

A preorder item is a order placed on an exclusive and limited item that has not been released yet. This option is often available for limited edition, one time only releases items. 

When Will My Preorder Ship?

Each Preorder item will have have an estimated ship out date listed in the items description. You will receive your tracking numbers on that date. These dates are are selected depending on the arrival time of the product and the time needed to hand print each preorder. Please note that estimated ship out dates are subject to change, whereas you will be notified via email. Preorder items may also ship out ahead of schedule. It is not recommended to purchase preorder items and expect it to arrive in time for a specific event (holiday, birthday,ect).

Please make note that all items (backorder, or instock items) purchased with preorder items will be held to ship together once all items become available. Please make note of ship out dates listed in the item's description. 


What Are The Chances That My Preorder Will Not Be Filled?

We make every attempt to fill every single preorder on time. However there may be issues out of our control such as manufactuer cancellation, or allocation. If this should happen we issue full refunds for the preorder made. 


Why Should I Preorder An Item?

When you place a preorder item with us you reserve that item.  In most cases only people who have preordered with us are able to receive the item created, because we do not have extras left to list for normal "instock" sales. 


Can I Cancel A Preorder?

You may cancel a preorder purchase up until the preorder ending date listed in the items description, once the item's preorder availability is over, and the creation process has begun, all sales become final. We create the special order item specifically for you.