Backorder FAQ
If an item is on backorder the approximate ship date appears in a blue box to the right of the "Backorder" labeled button when you make your selection of color or size, in the items description page. When you place that item in your shopping cart, the item will have a notation that appears under the item name stating "preorder/backorder item".
What Happens If An Item Is Backordered?
When Will My Order Be Shipped?
Backordered items cannot be shipped at the time an order is placed. If your order also contains in-stock items, please note that these items will be held until the backordered items are available. The complete order will ship when backordered item arrives.
How Can I Check The Status Of My Backordered Item?
To check the status of a backordered item, use your account login. You can view the status of your order. If you gave us your email address when you placed your order, we will notify via email if the status of your backordered item changes.